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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nico Kruger

September 3, 2025

5  out of  5
rating by Nico Kruger
"Colin and his team have been fantastic to work with! He helped me reduce my insurance costs while actually increasing my coverage across home, auto, boat, and life insurance. Anytime I need updates to my policy, the service is fast and hassle-free. I highly recommend Colin and his team to anyone looking for great coverage, savings, and outstanding service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Erica Thompson

September 2, 2025

5  out of  5
rating by Erica Thompson
"Got same day car insurance so there was not a delay with the purchase of my new vehicle!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Allison Munsell

August 27, 2025

5  out of  5
rating by Allison Munsell
"Colin has been helping my family with all of our insurance needs. He’s been great about touching base every year or so and his team has always been very responsive when I’ve had to make a claim, ask questions, or make changes to my coverage. I would recommend him and his team."
We responded:
"Allison, thanks for the kind words! We appreciate being able to review and work with our families we protect on a regular basis. I truly see it as a differentiator for our office as we have the ability to stay connected with our clients and do review frequently of what is changing in their lives. "
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Travis

August 25, 2025

5  out of  5
rating by Travis
"Collin and his team have been absolutely fantastic to work with since day one. They’re always quick to respond to emails and phone calls, and they’ve consistently taken the time to answer all of my questions thoroughly. Whether it’s been about policy details or coverage options for my home insurance, they’ve made the process smooth and stress-free. It’s clear they truly care about their clients and take pride in providing excellent service. I feel confident knowing my home is in good hands with their support!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Alec Johnson

August 10, 2025

1  out of  5
rating by Alec Johnson
"Our premiums doubled in 3 years without a claim. Colin told me it was "normal across the industry", but I found the exact same coverage with Allstate for 35% less (excluding intro pricing). Good luck with business"
We responded:
"Alec, thanks for your review. Unfortunately homeowners insurers have had to do one of three things in recent years to remain in business; Raise Rates, remove coverage, or both. Thankfully from our perspective we have not had to remove coverage from our contract. We look forward to serving you again in the future!"
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Robert Collins

August 8, 2025

5  out of  5
rating by Robert Collins
"Can't say enough positive things about Colin Charlson and his team. Highly professional, always responsive and a pleasure to work with. Thank you for all you do, Charlson Insurance Agency team!"
We responded:
"We appreciate your review! It was a pleasure to help you through your claims process. looking forward to helping you in the future!!"
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Amanda Van Binsbergen

August 7, 2025

5  out of  5
rating by Amanda Van Binsbergen
"This agency has been super helpful for me. They are always responsive, have wonderful customer service, and work to get me the best rates and coverage. I highly recommend them."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Eric Schultz

August 5, 2025

5  out of  5
rating by Eric Schultz
"The office people listen and help make sure you are taken care of. Not only insurance they help with financial planning Thanks for all your help."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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nick blesi

August 1, 2025

5  out of  5
rating by nick blesi
"Friendly efficient servisr"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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SUGAR REYNOLDS

July 30, 2025

5  out of  5
rating by SUGAR REYNOLDS
"Colin is the utmost professional. He is hands on with his customers and always goes above and beyond. Highly recommended!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jason Evangelista

July 25, 2025

5  out of  5
rating by Jason Evangelista
"we had weather damage to our home it went smooth and very easy, for 1st timers, Abby, and Colin did a wonderful job explaining processes, and making the process and simple. highly recommend."
We responded:
"Jason, thank you for allowing us to assist in making an already difficult situation a little bit smoother to deal with! Abby is a great asset to our team and we look forward to continuing to meet your expectations. - Colin"
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Theresa

July 21, 2025

5  out of  5
rating by Theresa
"Very hands on - we have ALL our insurance at this office - quick responses and very friendly!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Matt Mikkonen

July 18, 2025

5  out of  5
rating by Matt Mikkonen
"Outstanding customer service with prompt responses and a dedication to their customers. Thank you, team!"
We responded:
"Matt, it is our pleasure to serve you and your family! We are so thankful to be your State Farm office of choice!"
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David Rehmann

July 8, 2025

5  out of  5
rating by David Rehmann
"It was absolutely amazing working with Brie and Colin! Brie made things so simple and answered every question I had with a smile and great service, no matter how many times I called her! Her and Colin have been a treat to work with, and I would highly recommend them to anyone in the market for insurance! Moving my policies to them was so easy, and my only regret is not doing it sooner….A++ experience!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Brenda Heitz

July 7, 2025

5  out of  5
rating by Brenda Heitz
"Excellent insurance office. They respond quickly to my insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Cullen Prouty

July 5, 2025

5  out of  5
rating by Cullen Prouty
"I've been a dedicated customer of Colin's for many years. He and his team are professional and creating an inviting environment. They are dedicated to making their customers lives easier with every interaction! If you're looking for a great agent to help you with your needs I would highly recommend stopping in and talking to the team."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Java Gordon

July 2, 2025

5  out of  5
rating by Java Gordon
"Colin and his team went above and beyond to assist with everything I required for both our vehicles and our home."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Angela Eatmon

July 2, 2025

5  out of  5
rating by Angela Eatmon
"Colin Charlson and his team at State Farm are incredible. They’re consistently responsive, professional, and genuinely helpful—whether it’s answering questions, updating policies, or helping through a claim. The personal level of service they provide is unmatched. I wouldn’t even consider switching insurance companies because I know I’m in great hands with Colin and his team. Highly recommend!"
We responded:
"Thanks for the kind words, Angela! We have loved serving you all these years and look forward to years more of serving you!"
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Jean S S

July 2, 2025

5  out of  5
rating by Jean S S
"Always there when I needed them, especially with my move."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Patricia

June 30, 2025

5  out of  5
rating by Patricia
"Mari was great. Knowledgeable and courteous. I enjoyed working her."
We responded:
"We’re honored by your positive feedback! Mari is truly a blessing in so many of our customers lives. We are so fortunate to have her in our office. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Amy Mandt

June 26, 2025

5  out of  5
rating by Amy Mandt
"This group makes us feel like we are their only customers! I could not imagine allowing anyone else manage my home and auto insurance."
We responded:
"It is a blessing to able to serve families like yours! We cherish the opportunity to serve you."
Profile photo of Betty Post

Betty Post

June 22, 2025

5  out of  5
rating by Betty Post
"I have been with the Charlson Agency for many years. All have helped with my auto and home insurance to keep it current. Most recently have helped with HOA issues."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Linda Riggs

June 7, 2025

5  out of  5
rating by Linda Riggs
"I’ve been with this team for years. Colin has always been timely and professional from giving help with a claim and securing our home when a tree fell on the roof to changing coverage on vehicles. The team is genuine and very caring. I would not go anywhere else."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. We always look forward to your phone calls and pop ins at the office!"
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Sherie Mae

June 5, 2025

5  out of  5
rating by Sherie Mae
"I’ve had nothing but a wonderful experience working with my agents, I highly suggest them!"
We responded:
"Sherie, thanks for the kind words! We are thankful to get to work with customers like you every single day. You make our job fun and easy!"
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Carey Marshall

June 3, 2025

5  out of  5
rating by Carey Marshall
"I have been with this agency for too many years to count! The personal customer service is always on point - they go above and beyond to help their clients. Love this agency!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. My staff and I have enjoyed every minute working with you and families like yours!"