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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Java Gordon

July 2, 2025

5  out of  5
rating by Java Gordon
"Colin and his team went above and beyond to assist with everything I required for both our vehicles and our home."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Angela Eatmon

July 2, 2025

5  out of  5
rating by Angela Eatmon
"Colin Charlson and his team at State Farm are incredible. They’re consistently responsive, professional, and genuinely helpful—whether it’s answering questions, updating policies, or helping through a claim. The personal level of service they provide is unmatched. I wouldn’t even consider switching insurance companies because I know I’m in great hands with Colin and his team. Highly recommend!"
We responded:
"Thanks for the kind words, Angela! We have loved serving you all these years and look forward to years more of serving you!"
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Jean S S

July 2, 2025

5  out of  5
rating by Jean S S
"Always there when I needed them, especially with my move."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Patricia

June 30, 2025

5  out of  5
rating by Patricia
"Mari was great. Knowledgeable and courteous. I enjoyed working her."
We responded:
"We’re honored by your positive feedback! Mari is truly a blessing in so many of our customers lives. We are so fortunate to have her in our office. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Amy Mandt

June 26, 2025

5  out of  5
rating by Amy Mandt
"This group makes us feel like we are their only customers! I could not imagine allowing anyone else manage my home and auto insurance."
We responded:
"It is a blessing to able to serve families like yours! We cherish the opportunity to serve you."
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Betty Post

June 22, 2025

5  out of  5
rating by Betty Post
"I have been with the Charlson Agency for many years. All have helped with my auto and home insurance to keep it current. Most recently have helped with HOA issues."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Linda Riggs

June 7, 2025

5  out of  5
rating by Linda Riggs
"I’ve been with this team for years. Colin has always been timely and professional from giving help with a claim and securing our home when a tree fell on the roof to changing coverage on vehicles. The team is genuine and very caring. I would not go anywhere else."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. We always look forward to your phone calls and pop ins at the office!"
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Sherie Mae

June 5, 2025

5  out of  5
rating by Sherie Mae
"I’ve had nothing but a wonderful experience working with my agents, I highly suggest them!"
We responded:
"Sherie, thanks for the kind words! We are thankful to get to work with customers like you every single day. You make our job fun and easy!"
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Carey Marshall

June 3, 2025

5  out of  5
rating by Carey Marshall
"I have been with this agency for too many years to count! The personal customer service is always on point - they go above and beyond to help their clients. Love this agency!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. My staff and I have enjoyed every minute working with you and families like yours!"
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Lesly Bauer

June 2, 2025

5  out of  5
rating by Lesly Bauer
"I called Brie with a question about my Homeowner's coverage. She was prompt to look it up and also send me a copy of my policy through email. Kind and considerate!!"
We responded:
"Thanks Lesley! Our whole team loves serving you and all of our clients, Thanks for the years of trust in our agency!"
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Jason TwinCityRES

May 29, 2025

5  out of  5
rating by Jason TwinCityRES
"Colin and his team have been extremely helpful with an auto claim from an accident I was in. The process has been seamless and has made a stressful situation much easier."
We responded:
"Thanks for allowing us to help you in your time of need! We appreciate you!"
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Tom Mattson

May 29, 2025

5  out of  5
rating by Tom Mattson
"Have enjoyed working with the agency in all my insurance needs. The staff is always welling and helpful in answering all our questions."
We responded:
"Thank you for reviewing our State Farm office! we are so thankful to have customers like you to serve!"
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Teri Williams

May 28, 2025

5  out of  5
rating by Teri Williams
"Have had my insurance with this agency for years. Always a phone call away!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor and always available!"
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David Rahn

May 27, 2025

5  out of  5
rating by David Rahn
"Very quick to respond to my need to add an additional vehicle to my auto insurance…"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Per Waage

May 21, 2025

5  out of  5
rating by Per Waage
"Colin and the whole staff are incredibly helpful and great people all around! Great customer service!"
We responded:
"Thanks for your kind words, we are excited to work with you for a long time to come!"
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Laura Gordon

May 20, 2025

5  out of  5
rating by Laura Gordon
"Colin Charlson State Farm Agency was extremely helpful with guiding us through our claim. Mari went above and beyond explaining each step as we went along. She followed up with others to make sure they gave us prompt service. Very courteous and friendly. I would highly recommend everyone working at Charlson State Farm."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dave Overman

May 20, 2025

5  out of  5
rating by Dave Overman
"Colin's Charlson and Mari our State Farm agents were so helpful when we bought our new vehicle. They immediately jumper into action, cancelling our coverage on our older vehicle and placing coverage on our new vehicle in just minutes. In addition, we had our temporary proof of coverage cards for our new vehicle emailed to us immediately also. Thank you very much for being there for us and your quick response was second to none."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Vincent Reis

May 16, 2025

5  out of  5
rating by Vincent Reis
"Colin and his team are the very best of State Farm, other elements of State Farm should strive to meet same level of commitment and service to their clients as his team does."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jeremy Bloms

May 2, 2025

5  out of  5
rating by Jeremy Bloms
"Great agent. Colin and his team are top notch!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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kellie conn

May 2, 2025

5  out of  5
rating by kellie conn
"We have had another insurance company for over 20 years and recently looked elsewhere to compare rates. I was honestly dreading the process and time it would take. Mari and Colins other staff made it so easy and smooth, it was a huge relief and was easy to move forward. They were prompt with all questions, proactive, friendly and made the process stress free. We are so glad to move over to this agency. We saved money and time! I wish all transactions could be this positive and simple. Each phone call or email was a pleasure!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Thomas Johnston

April 25, 2025

5  out of  5
rating by Thomas Johnston
"Colin and his staff are knowledgeable, very responsive, and proactively look out for your insurance and other needs. Helpful reminders are often sent. I use Colin for both business and personal insurance needs. Can't go wrong with this agent!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! It's been an absolute pleasure to serve both your personal and business insurance needs over the last 15 years!"
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marsha izer

April 24, 2025

5  out of  5
rating by marsha izer
"We have had only great experiences with Colin and his team. Mari is a pleasure to work with! She talked us through all of the options with our best interests in mind. She calls to check in and make sure our needs are met. Any changes are handled promptly and efficiently. We had a claim this year and it could not have been even easier to get everything done."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kelly Greene

April 21, 2025

5  out of  5
rating by Kelly Greene
"They have done a great job in responding to all of our questions while shopping for a new car. Thanks for the quick responses."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! #speed!"
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Jeremy Guhlke

April 18, 2025

5  out of  5
rating by Jeremy Guhlke
"As a new client with this agency I was very impressed with the customer service. Brie was very helpful, responsive and patient as she guided me in selecting the right coverages for my motorcycle and camper. I HIGHLY recommend giving Brie a call!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Terrilynn Sutherland

April 16, 2025

5  out of  5
rating by Terrilynn Sutherland
"Couldn't be more grateful for Colin Charlson's State Farm Agency! They have my home, autos, and life insurance covered, and always provide exemplary customer service! Any time I've had a claim they've been right there to guide me through it the whole way! Can't say enough about how wonderful this team is, especially Mari who I primarly work with on questions or changes! She takes the time to make sure I understand coverages, points out any areas of risk exposure, and clearly has genuine care and concern for everyone she works with! You won't find a better State Farm Agency!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs and to get to know you and your family. If there is anything else we can do to help, please let us know!"